At SDI ("Squirrel Defense Initiative") we take pride in our products. We go out of our way to make products of superior quality, craftsmanship and design to meet or exceed demands placed on them in normal everyday use. Our goal at SDI is to make the best bird feeder available and to make you a completely satisfied customer. We take great care in handcrafting and testing every Squirrel-Off Solar Powered Bird Feeder, and we expect it to give both you and the birds years of enjoyment.
We want to make the best squirrel-proof bird feeder that you can buy, but we cannot do it without you. We want to know what you think. The Squirrel-Off Solar Powered Bird Feeder comes with a 30-day, satisfaction guaranteed or your money back. This satisfaction guaranty extends to the original consumer purchaser.
If you are unhappy, please call us at 1-888-456-8448 and tell us what you do not like or why you are disappointed. With some explanation of the your dissatisfaction, we can strive to improve our product. Customer feedback and field testing is our most valuable resource in our quest to develop the perfect squirrel-proof feeder.
Because of this commitment to quality during the warranty period following retail purchase, Squirrel Defense Initiative will for the original retail purchaser repair any component which is defective in materials or workmanship, as follows:
The Squirrel-Off Solar Powered Bird Feeder electronics are warranted to be free from defects in materials and workmanship for a period of one year from date of purchase. This warranty applies to consumer use only and is void if the product is used for commercial purposes or in an institutional setting. In the event of a manufacturing defect, Squirrel Defense Initiative will repair or replace, at the company's option, the printed circuit board, solar panel and/or wiring harness free of charge. This limited warranty does not cover the following: failure due to improper use, cleaning, neglect, abuse, modification, disassembly or falls. This limited warranty applies only to the original purchaser possessing a valid sales receipt and is not transferable. Shipping charges are not covered.
The Squirrel-Off Solar Powered Bird Feeder body comprised of the plastic base, plastic housing, plastic roof, metal perches, metal seed tray, metal roof and clear plastic windows are covered by Squirrel Defense Initiative Lifetime Limited Warranty. This warranty applies to consumer use only and is void if the product is used for commercial or institutional setting. The Squirrel Defense Initiative Lifetime Limited Warranty does not extend to damage through neglect, accident, misuse or disassembly.
Squirrel Defense Initiative will replace any defective non-electronic body part, free of charge, for as long as you own your Squirrel Defense Initiative feeder. If your feeder is badly damaged by squirrels, Squirrel Defense Initiative will, at its option, either repair, replace or send replacement parts, free of charge. Normal wear and tear is not covered by this warranty. This warranty does not extend to damage from neglect, accident, or misuse. This lifetime warranty applies only to the original purchaser possessing a valid sales receipt and is not transferable. Shipping charges are not covered.
DO NOT RETURN THE PRODUCT TO A STORE. Call 1-888-456-8448 toll free or write us at:
307 South Swing Rd,
Greensboro, NC 27409
Be prepared to give your name, your return address, model number, description of problem, phone number, any other important information regarding the return of the product and proof of date of retail purchase (sales receipt).
This limited warranty is the only written or expressed warranty given by SDI. Any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to one year from date of retail purchase. Repair or replacement of the product (or if repair or replacement is not feasible, a refund of the purchase price) is the exclusive remedy of the consumer under this warranty. In no event shall seller be liable for loss of profits, special, incidental or consequential damages arising from the ownership or use of the Squirrel-Off Solar Powered Bird Feeder.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. To the extent that any provision of this Limited Warranty is prohibited or invalidated by the laws of any jurisdiction, such provision shall not apply and the remainder of this Limited Warranty shall remain in full force.
Except as set forth above, no other express or implied warranty of any kind or nature is given by Squirrel Defense Initiative in connection with the purchase or use of the Squirrel-Off Solar Powered Bird Feeder.